Available at no cost to you

The Integrity VIP Difference

Every patient deserves to be treated like a Very Important Patient (VIP)

Why choose Integrity Family Care? First, we respect your time. As long as you arrive slightly early, you'll be seen within minutes of your appointment. But treating you like a Very Important Patient doesn't stop there. Integrity Family Care is not an urgent care or emergency care facility and we encourage developing a long-term relationship.

We also don't believe in "concierge service for the well-to-do". At Integrity, every patient is a VIP. Our appointment-based facility depends on our patients' success, rather than relying on over-crowded waiting rooms and unnecessary service billings.

Every established Integrity patient has access to one of our on-call Providers for after-hours emergencies. (Please call our Main Office number and follow the menu options.)

After hours? No problem.

The services shown on this page are available to all our Integrity patients.

  • After-hours access to our Providers using our HIPAA-compliant Patient Portal  (For post-treatment questions or issues; needing treatment for a family member with the same symptoms you were recently treated for by our Providers; etc.)

  • Non-emergency medical issues
  • Medical Care while you are traveling
  • Prescription or refills
  • Wellness Coach

Available at no cost to you

We only ask that you provide us with a few signatures (required by medical and HIPAA Privacy regulations), use our patient portal whenever possible, show up for your appointment on time unless cancelled, and keep an active credit card on file (co-pay, etc).

What we ask:

  • Register and verify a personal
    Integrity Customer Communication Portal account.
  • Provide & maintain an active credit card on file.
  • Sign the Integrity Family Care Patient-Centered Medical Home Designation Acknowledgement and Opt-In form; this allows us to contact you using txt/SMS messages, email, and phone calls.
  • Sign the Integrity Family Care Missed Appointment Fee Acknowledgement Policy. While we hope to never charge you for missing an appointment, we reserve the right to do so for repeated violations. We respect your time, making sure to see you at the appointed time, and want to you to be treated and released within an hour. Plus, we make it easy to cancel using txt messages or our Patient Portal.
1041 Balch Road
Suite 300
Madison, AL 35758

Not just better healthcare,
but a better healthcare experience.