Why Choose Integrity Family Care?

The Integrity Difference

At Integrity Family Care, we respect your time. Integrity Family Care is not an urgent care or emergency care clinic. We encourage developing a long-term relationship with our providers. We  always have time to see an existing or new patient with an unexpected illness. Call our main number or input your symptoms into the K Health app (download from "Patient Resources" menu tab).

Our appointment-based facility depends on our patients' success, rather than relying on an over-crowded waiting room and unnecessary service billings.

Every established Integrity patient has access to one of our on-call Providers for after-hours emergencies. (Please call our Main Office number and follow the menu options.)

Every Integrity patient
receives these services:

  • After-hours access to our Providers using our HIPAA-compliant Patient Portal  (For post-treatment questions or issues; needing treatment for a family member with the same symptoms you were recently treated for by our Providers; etc.)

  • K Health App - use this app after hours to describe and investigate your symptoms. You can push the results to our providers and we'll respond with next steps, including filling a prescription without coming into the office.
  • Non-emergency medical issues
  • Medical Care while you are traveling
  • Prescription or refills

Available at no cost to you

We only ask that you provide us with a few signatures (required by medical and HIPAA Privacy regulations), use our patient portal whenever possible, show up for your appointment on time unless cancelled, and keep an active credit card on file (co-pay, etc).

What we ask:

  • Register and verify a personal
    Integrity Customer Communication Portal account.
  • Provide & maintain an active credit card on file.
  • Sign the Integrity Family Care Patient-Centered Medical Home Designation Acknowledgement and Opt-In form; this allows us to contact you using txt/SMS messages, email, and phone calls.
  • Sign the Integrity Family Care Missed Appointment Fee Acknowledgement Policy. While we hope to never charge you for missing an appointment, we reserve the right to do so for repeated violations. We respect your time, making sure to see you at the appointed time, and want to you to be treated and released within an hour. Plus, we make it easy to cancel using txt messages or our Patient Portal.
1041 Balch Road
Suite 300
Madison, AL 35758

Not just better healthcare,
but a better healthcare experience.